About Us

RUKO 
All products sold by RUKO® are covered by a lifetime warranty against defects in materials or manufacturing to the original consumer purchaser. Defective products will be repaired or replaced with the same or substitute item of equal value at RUKO®'s sole discretion. This warranty does not cover transportation charges to RUKO®, transportation and handling charges to the customer, loss, self repair or damages due to misuse, abuse or lack of normal maintenance. Our minimum shipping and handling fees are as follows:



Flat Canadian Shipping rate on all Canadian Orders of $30.00 CAD and Free Shipping on All Orders over $100.00 CAD BEFORE TAX. Swords and/or Oversize Items not available for Free Shipping under the above terms. RUKO® will contact customers using the e-mail and name provided at time of checkout with a quote based on the weight and dimensions of the product in question. Please take care to white list the rukoproducts.com e-mail domain. Credit Cards will not be charged without written agreement to additional Shipping Charges by customer named at time of checkout.


Flat US Shipping Rate of $15.00 USD and Free Shipping on all Orders over $50.00 USD. Swords and/or Oversize Items not available for Free Shipping under the above terms. RUKO® will contact customers using the e-mail and name provided at time of checkout with a quote based on the weight and dimensions of the product in question. Please take care to white list the rukoproducts.com e-mail domain. Credit Cards will not be charged without written agreement to additional Shipping Charges by customer named at time of checkout.

Please note ALL International Orders must be over $100 due to high shipping costs. All Shipping Charges will be assessed on an as-needed basis taking weight, dimensions and distance into consideration. Please take care to whitelist the rukoproducts.com e-mail domain. Credit Cards will not be charged without written customer agreement to shipping charges by customer named at time of checkout.


RUKO  will never send unsolicited e-mails to customers without express consent.